The Antwerp Diamond Museum, situated on the Astridplein, about 100m from the Central Station, is the showpiece of the Antwerp Diamond District. You will be taken as a visitor in the "Brilj Antwerps" story, the history of the most fascinating diamonds of the world, brilliantly cut with Antwerp craftsmanship. In the treasuries of the Diamond Museum, a top collection of jewels from the 16th century to the present day are displayed.

Security challenges

To protect these jewels, the Diamond Museum has a large number of operational security procedures that all security staff need to follow.

Four years ago, the museum purchased 12 semi-professional walkie-talkies. However, reception and availability of these devices in some parts of the museum was insufficient.

In addition, the museum also wanted to send messages to the dispatcher or to the entire group of security guards, a feature that allows discreet communication in places where the lowest possible noise may be produced. Furthermore the museum required a feature whereby someone could call a person that is in a meeting (vibration alarm) and a secure, encrypted digital voice communication intercept rule.

"The fact the Hytera DMR devices contain a large, beautiful display, makes the reading of long messages easy. Securing the Diamond Museum is a big job and the semi-professional devices didn't meet the increased safety procedures and requirements any longer. Now they have chosen the most professional solution that increases safety and security."
Reseller – Eurodistribution

Finally, there were demands for higher standards of protection for security guards. For very specific technical applications, the device should be equipped with an emergency button and a "Man-down" feature, coupled with the personal ID that is automatically sent along.

Hytera's solutions

Several companies made proposals including price quotations. The museum selected a reseller from Eurodistribution - the official Hytera distributor in Belgium - because the Hytera DMR Radio (Digital Mobile Radio) could meet all of the predefined requirements. 

"One of our resellers contacted us to offer a first class product for this project. Together with the expertise and product knowledge of Eurodistribution and its resellers product-specialists, we selected the Hytera PD78XS for its specific features and its proven efficiency. Eurodistribution's aim is to support its resellers with our product and market knowledge."
Claude Van Biervliet – Sales Director Eurodistribution

Several on-the-spot tests with the Hytera PD78X gave spectacular performance results. The Hytera DMR solution not only meets all the required applications, it is also easy to use, not too heavy and the audio quality is crystal clear.

"The Hytera radios are perfect for a high security site such as the Diamond Museum."

Kaatje Klaas, Expert Security & Surveillance
Department of Culture, Province of Antwerp
Back to Case Studies List

5 January 2017